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Hat Boy Software

What we do

We work on the layer beneath the product: the cloud estate, security controls, data, and AI infrastructure. That layer decides whether software is safe, reliable, and affordable to run. A senior engineer leads every engagement. Every finding comes with evidence you can check.

Cloud Security & Compliance

HIPAA- and NIST-aligned Azure environments, built compliant from day one or brought to audit-readiness. Landing zones as code. SIEM and logging that actually feed your detections. Private networking and customer-managed encryption.

  • Compliance assessments mapped to NIST 800-53 and HIPAA §164.312
  • Azure landing zones built entirely as Terraform
  • Microsoft Sentinel / SIEM cost and coverage reviews
  • Formal change control (ECN / CAB) on live clinical and financial systems

Applied AI Engineering

Enterprise AI that is grounded, isolated, and affordable to run. We deploy retrieval-augmented generation into regulated tenants and build multi-tenant agent platforms. We design real-time voice agents. We engineer LLM spend down without giving up quality.

  • Enterprise RAG deployments with grounded, cited answers
  • Multi-tenant agent platforms with per-tenant isolation and MCP tool servers
  • LLM cost optimization — caching, model routing, budgets, and cost attribution
  • Azure OpenAI provisioned-throughput (PTU) sizing and procurement
  • Real-time voice agents on Azure

AI Receptionist

A voice AI that answers your main line 24/7. It captures every caller as a lead in your CRM, files support cases for existing clients, and transfers urgent calls to a person. We build it on your own cloud and operate it for you. The same system answers our line.

  • Real-time voice on Azure, running in your tenant
  • Lead and support-case capture into your CRM, with existing-client recognition by caller ID
  • Live transfer for urgent calls, plus after-hours and holiday awareness
  • Built, tuned, and operated by senior engineers, with no vendor lock-in

Platform Reliability & FinOps

An audit of what you actually run, then the fixes: observability, identity, backup and disaster recovery, and a cloud bill you can attribute and defend. Every change is made as peer-reviewed infrastructure-as-code.

  • Read-only estate baseline audits with prioritized findings
  • Cross-region disaster recovery and SQL high availability
  • Keyless (OIDC-federated) automation identity
  • Cost attribution, idle-spend removal, and migration business cases

App Stabilization & Rescue

For products built fast that now need to be trusted with real users, real data, and real money. That includes apps generated with AI tools such as Bolt, Lovable, or Cursor. We find what is broken and fix it without a rebuild. You get a codebase you can own.

  • Security, access-control, and row-level-security review (Supabase, Firebase, PostgreSQL)
  • Root-cause fixes for lost data, broken flows, and race conditions
  • Payments correctness — authorization, idempotency, ledgers, reconciliation
  • Portable deployment and hand-off with no vendor lock-in

Ongoing Support

A senior engineer on retainer once your platform is stable. Reactive fixes, proactive maintenance, and security-patch alerts, with a named point of contact and a monthly report.

  • Core and Priority monthly retainers
  • Dependency, platform, and security-policy upkeep
  • Defined response times for critical issues

Industries we know

Regulated and high-stakes environments where "it works in the demo" is not enough.

Healthcare

Specialty practices and healthcare technology. ePHI isolation, audit logging, seven-year retention, and change control on live clinical systems.

Financial Services & Payments

Fintech, payments, and regulated data exchange. Authorization, money movement that a retry cannot duplicate, ledgers, KYC, and auditor-ready evidence.

Logistics & Marketplaces

Real-time, multi-party platforms. Geospatial search, live tracking, and relational systems of record that stop data drift.

SaaS & AI Platforms

Multi-tenant products. Cost attribution, tenant isolation, reliability engineering, and AI infrastructure that scales economically.

Not sure where to start? Start with an assessment.

A senior review of your app, cloud estate, or AI platform. Scoped and quoted before work starts. It ends in a prioritized plan, so you decide what to fix and when.

Talk to an engineer